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How is my data handled?

Updated Nov 11, 2026 · 1 min read

This is a short overview. Our Privacy Policy is the full version.

What we collect

  • Account details: your name and email address.
  • Your chats and files, so we can answer your messages and you can come back to them.
  • Purchases: your purchase history and subscription details.
  • Technical and usage data: such as IP address, browser, device, pages viewed and crash reports, used for security, fixing problems and improving the service.

Signing in with Google

From Google we receive only your name, email address and profile picture. We use them to create and manage your account. We don't access your contacts, calendar, Google Drive or any other Google data. You can remove our access at any time in your Google Account permissions.

Card details

We don't access, collect or store your card information. Payments are processed by payment service providers.

Cookies

We use non-essential cookies only with your consent. To change your choice, go to Settings → Privacy and click Manage cookie preferences.

Deleting your data

  • Delete a chat from its menu. See How do I delete a chat?
  • Delete your account to remove your chats, files and account. See How do I delete my account?

Your rights

You can ask to access, correct, delete or export your personal data, among other rights described in the Privacy Policy. Email support@chatgbot.ai and say which right you want to use.

Still need help?

Email our support team and we'll get back to you as soon as we can.

Email support

On this page

  • What we collect
  • Signing in with Google
  • Card details
  • Cookies
  • Deleting your data
  • Your rights
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