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I subscribed on my iPhone or Android phone. How do I manage it?

Updated Nov 11, 2026 · 1 min read

If you paid through the App Store or Google Play, that store billed you, not our website checkout.

Cancel or change it on your device

The Cancel subscription option on the website can't cancel these subscriptions. If you try, you'll see: Your subscription was purchased through the App Store or Google Play. Cancel it from your device's subscription settings.

Open the subscription settings for the store you paid through (App Store on iPhone or iPad, Google Play on Android) and cancel or change the subscription there.

Deleting your account

Cancel the store subscription on your device as well. See How do I delete my account?

Questions?

Email support@chatgbot.ai from the email address on your account.

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Email our support team and we'll get back to you as soon as we can.

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  • Cancel or change it on your device
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  • Questions?
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