Messages aren't sending, or replies are slow
Updated Nov 11, 2026 · 1 min read
You may have reached a limit
Messages like Message not sent — daily free limit reached or You've reached your usage limit. Resets in … mean your allowance is used up for now. See How do usage limits and credits work?
The model needs Pro
If you see [model] requires Pro, you picked a Pro model on the Free plan. The chat switches back to a free model, so send your message again, or upgrade.
Quick fixes
- Check your internet connection. An unexpected error occurred. Please check your connection and try again. usually points to a connection problem.
- Click Retry under the answer to ask again.
- Refresh the page. Your chats are saved.
- Try sending with a different model.
- If a very long chat has become slow, start a New Chat. See Why does the AI forget earlier parts of a long chat?
Still not working?
Email support@chatgbot.ai with the model you used, the time it happened, your browser and device, and a screenshot of any error.